How to balance speed with sanity. (No one wins in fire-drill culture).
How I became indispensable to one of Silicon Valley’s most sought-after CEO coaches by becoming a telepathic operator.
How to overcome your fear and put things in action, even against the (very loud) vocal minority. (Story of an extremely successful company implementing this playbook included)
Why your work as an operator really matters, and how to get everyone to recognize it
